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Taking Care of Our Troops

News

Parsippany, New Jersey – American Roll-On Roll-Off Carrier Group, Inc. (ARC) and its subcontracting partners today confirmed that the United States Transportation Command (TRANSCOM) has once again awarded Team ARC a multiyear contract to provide global relocation services for the Department of Defense (DoD) and U.S. Coast Guard.

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Service Members

Everything assembled by Team ARC for this new program was designed with the Service Member and their family at the forefront. Service Members can not only expect consistent, high-quality service, but also the following improvements:

In-Transit Visibility

Detailed point-to-point status updates of your shipment on our website and iOS and Android native mobile applications

Customer Service

24-hour, 7-days per week availability whenever you need us, available online or over the phone

Dedicated care

A single, centralized point of contact responsible for coordination and communication throughout your move

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About Us

Team ARC was purposefully and strategically assembled from leaders in the moving, logistics, and technology industries to reduce the burden and stress on Service Members and their families. Team ARC’s component partners have served TRANSCOM since its inception, and our Service Members and the military for more than 75 years.

To address challenges that TRANSCOM and Service Members have experienced in Household Goods (HHG) relocations, Team ARC committed to three program-specific priorities: Take Care of the Troops, Execute on GHC Intent, and Deliver on TRANSCOM’s Mission and Priorities.

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