News

Joint Re-Award Release

June 29, 2020

TEAM ARC RE-AWARDED GLOBAL HOUSEHOLD GOODS CONTRACT

Parsippany, New Jersey – American Roll-On Roll-Off Carrier Group, Inc. (ARC) and its subcontracting partners today confirmed that the United States Transportation Command (TRANSCOM) has once again awarded Team ARC a multiyear contract to provide global relocation services for the Department of Defense (DoD) and U.S. Coast Guard. Team ARC, which was strategically assembled from leaders in the moving, logistics and technology industries, will provide turn-key, all-inclusive worldwide relocation services to Service Members, their families, and DoD civilians under TRANSCOM's Global Household Goods Contract (GHC) (HTC711-19-R-R004).

During a protest to the Government Accountability Office (GAO) related to ARC's original GHC award, TRANSCOM received additional information that it determined should have been considered in its original contract decision. On June 9 TRANSCOM announced it would take corrective action to evaluate this new information and conduct a review of ARC's award. After GAO dismissed the protest and TRANSCOM completed its review, TRANSCOM confirmed its original April 30 decision and re-awarded GHC to Team ARC.

“Team ARC remains committed to our proposal to provide exceptional customer service to TRANSCOM and the Service Members,” ARC CEO Eric Ebeling said. “We look forward to getting started on GHC.”

About the Global Household Goods Contract (GHC)

Under the terms of GHC, a single commercial move manager has been appointed to oversee and be responsible for all activities that relate to the domestic and international movement and storage-in-transit of Household Goods (HHG). Team ARC will provide all personnel, equipment, facilities, tools, materials, supervision, and other items and services necessary to provide global HHG relocation services. GHC includes an initial nine-month transition period and the contract may run for over nine years if all options and awards are exercised by the Government.

About Team ARC

Team ARC was purposefully and strategically assembled from leaders in the moving, logistics, and technology industries to reduce the burden and stress on Service Members and their families. Team ARC's component partners have served TRANSCOM since its inception and our Service Members and the military for more than 75 years. To address challenges that TRANSCOM and Service Members have experienced in HHG relocations, Team ARC committed to three program-specific priorities: Take Care of the Troops, Execute on GHC Intent, and Deliver on TRANSCOM's Mission and Priorities. The simple phrase - Take Care of the Troops - is one of TRANSCOM's five priorities and the “North Star” that guided Team ARC's endeavors.

The major subcontracting partners in Team ARC include the following entities:

ARC Group provides global logistics and shipping services to the U.S. Government. ARC and its affiliates own and manage the largest U.S.-flag roll-on roll-off (Ro-Ro) fleet.

UniGroup is the parent of United Van Lines, the largest moving company in North America, and Mayflower Transit, the fourth largest moving company in North America.

Atlas World Group, the parent of Atlas Van Lines, founded in 1948, is the second largest moving company brand within the United States.

Suddath is a 100-year old logistics (local and global), corporate and residential, relocation company and is currently the single largest domestic and international U.S. Government and military HHG supplier.

The Pasha Group is a family-owned, diversified global logistics and transportation company serving military customers since 1947 and the Defense Personal Property Program since 1980.

Deloitte, the world’s largest professional services firm, brings fifty years of experience supporting DoD, Government agencies, and Fortune 500 commercial entities on complex strategy, IT, design, engineering and cybersecurity needs.

For information on Team ARC, please visit us at: HomefrontSolutions.com, or email us at homefront@ARCshipping.com.


Statement on Global Household Goods Contract Corrective Action

June 9, 2020

The United States Transportation Command (USTRANSCOM) has decided to take corrective action in response to protests of the contract awarded under Solicitation No. HTC711-19-R-R004. Corrective action occurs in a substantial number of GAO protests where an agency determines that it would like to address potential issues in the record or raised by the protests. USTRANSCOM will re-evaluate proposals and render a new award decision.


Joint Award Release

April 30, 2020

TEAM ARC AWARDED GLOBAL HOUSEHOLD GOODS CONTRACT

Parsippany, New Jersey – American Roll-On Roll-Off Carrier Group, Inc. (ARC) and its subcontracting partners announced today that Team ARC has been selected for a new multiyear contract award by the United States Transportation Command (TRANSCOM). The contract will provide global relocation services for the Department of Defense (DoD) and U.S. Coast Guard. Team ARC, which was strategically assembled from leaders in the moving, logistics and technology industries, will lead a full-service, worldwide relocation effort focused on improving the quality of service provided to Service Members, their families, and DoD civilians under the Global Household Goods Contract (GHC) (HTC711-19-R-R004). GHC is valued at $7.2B for the transition period and three-year base period.

Team ARC’s mission is to reduce the burden and stress on service members and their families through providing an integrated, state-of-the-art commercial technology platform, Homefront. The component partners have served TRANSCOM since its inception and our service members and the military for more than 75 years. To address challenges TRANSCOM and service members have experienced in relocating, Team ARC committed to three program-specific priorities: take care of the troops, execute on GHC intent, and deliver on TRANSCOM’s mission and priorities. The simple phrase — Take Care of the Troops — is one of TRANSCOM’s five priorities and the “North Star” guiding Team ARC’s endeavors.

“Moving not only can cause significant stress for an individual but can also challenge the mettle of an entire family,” ARC CEO Eric Ebeling said. “This is especially true for our nation’s Service Members, who are routinely challenged to relocate every two or three years. Team ARC brings superior quality, deep experience, increased capacity, and enhancements for the customer experience. We have been looking forward to this announcement and cannot wait to get started. We thank TRANSCOM for entrusting us with this essential mission.”

About the Global Household Goods Contract (GHC)

Under the terms of GHC, a single commercial move manager has been appointed to oversee and be responsible for all activities that relate to the domestic and international movement and storage-in-transit of Household Goods (HHG). Team ARC will provide all personnel, equipment, facilities, tools, materials, supervision, and other items and services necessary to provide global HHG relocation services. GHC includes an initial nine-month transition period and the contract may run for over nine years if all options and awards are exercised by the Government.

About Team ARC

Team ARC was purposefully and strategically assembled from leaders in the moving, logistics, and technology industries to reduce the burden and stress on Service Members and their families. Team ARC's component partners have served TRANSCOM since its inception and our Service Members and the military for more than 75 years. To address challenges that TRANSCOM and Service Members have experienced in HHG relocations, Team ARC committed to three program-specific priorities: Take Care of the Troops, Execute on GHC Intent, and Deliver on TRANSCOM's Mission and Priorities. The simple phrase - Take Care of the Troops - is one of TRANSCOM's five priorities and the “North Star” that guided Team ARC's endeavors.

The major subcontracting partners in Team ARC include the following entities:

ARC Group provides global logistics and shipping services to the U.S. Government. ARC and its affiliates own and manage the largest U.S.-flag roll-on roll-off (Ro-Ro) fleet.

UniGroup is the parent of United Van Lines, the largest moving company in North America, and Mayflower Transit, the fourth largest moving company in North America.

Atlas World Group, the parent of Atlas Van Lines, founded in 1948, is the second largest moving company brand within the United States.

Suddath is a 100-year old logistics (local and global), corporate and residential, relocation company and is currently the single largest domestic and international U.S. Government and military HHG supplier.

The Pasha Group is a family-owned, diversified global logistics and transportation company serving military customers since 1947 and the Defense Personal Property Program since 1980.

Deloitte, the world’s largest professional services firm, brings fifty years of experience supporting DoD, Government agencies, and Fortune 500 commercial entities on complex strategy, IT, design, engineering and cybersecurity needs.

For information on Team ARC, please visit us at: HomefrontSolutions.com, or email us at homefront@ARCshipping.com.